Ivy house policies & procedures

We implement several Policies and Procedures which you will be required to agree to when joining Ivy House. These will be accessible via your Family app.

As our group and our website expands we are working hard to bring you all the information you may require here. If you need a document that is not yet published, please just ask for a copy.

F.A.Q's

How do I go about arranging a visit?

It's quite simple! Either give us a call or send an email and we will arrange a mutually convenient time to show you around and answer any further questions you may have.

Do I need to pay a deposit and registration fee in order to secure a space?

To register your child at the nursery, a non-refundable deposit of £200.00 is payable to secure a place and a £200 registration fee. If the place is no longer required or not taken up the deposit will not be refunded. No deposit is required for siblings if the first child is still attending the nursery but a new registration fee will be invoiced.

Can I add in extra sessions?

Absolutely, so long as we have the space available.

Do fees include nappies & wipes?

Nappies and wipes are included within our fees.

Do fees include formula milk?

Unfortunately we do not include formula milk within our fees and you must provide this where required, clearly labelled and in date.